Last Updated: November 2, 2026
1. Introduction
Welcome to BuildMasterCRM.
BuildMasterCRM provides desktop software designed to help businesses manage customers, projects, tasks, and related business information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase our software, activate a license, or use BuildMasterCRM.
We are committed to respecting your privacy and handling personal information responsibly.
2. Information We Collect
Depending on how you interact with our website and software, we may collect the following types of information:
Information You Provide
Your name and email address when you contact us.
Information you provide when requesting technical support or submitting feedback.
Information necessary to process a purchase or resolve a licensing issue.
Purchase and Payment Information
Purchases may be processed by Lemon Squeezy, our third-party payment and e-commerce provider. Payment information is handled according to the provider’s privacy policy and applicable payment processing requirements.
We do not intend to collect or store your full payment card details directly.
License and Activation Information
When you activate or validate your BuildMasterCRM license, certain information may be transmitted to our licensing provider to verify your license and prevent unauthorized use.
This may include your license key, activation status, and technical information required for license validation.
Website Information
Our website hosting provider may automatically process technical information such as IP addresses, browser type, device information, and server logs for security, performance, and troubleshooting purposes.
The information collected depends on the services and website configuration in use.
3. Information Stored in BuildMasterCRM
BuildMasterCRM is a desktop application that stores business information, such as customer records, project details, tasks, and related data, in a local database on your computer.
Your business data is intended to remain on your computer unless you choose to export, share, or otherwise transmit it.
We do not automatically receive or access the contents of your local database through the software's ordinary operation.
You are responsible for protecting your computer, maintaining backups, and ensuring that your use of the software complies with applicable privacy and data protection laws.
4. How We Use Information
We may use information we collect to:
Process purchases and provide software licenses.
Activate and validate license keys.
Respond to customer inquiries and provide technical support.
Maintain, secure, and improve our website and services.
Detect fraud, misuse, or unauthorized software activation.
Comply with applicable legal obligations.
We do not sell your personal information to third parties.
5. Third-Party Services
Certain services may be provided by third parties, including:
Lemon Squeezy — for payment processing, order management, and software license delivery or management.
Cloudflare — for website hosting, security, DNS, and related website infrastructure services, where configured.
These providers may process information as necessary to perform their services and in accordance with their own privacy policies.
We encourage you to review their policies:
Lemon Squeezy: https://www.lemonsqueezy.com/privacy
Cloudflare: https://www.cloudflare.com/privacypolicy/
Our use of third-party services may change as our website and business develop.
6. Data Sharing and Disclosure
We do not sell or rent personal information.
We may share limited information with service providers when necessary to process payments, manage licenses, host our website, provide support, or maintain security.
We may also disclose information when required by law or when reasonably necessary to protect our rights, users, or services.
We do not intentionally share the contents of your local BuildMasterCRM business database with third parties.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing support, maintaining license records, resolving disputes, and meeting legal or accounting obligations.
Purchase and licensing records may be retained by our payment provider according to its own retention policies and applicable legal requirements.
Information stored locally in BuildMasterCRM remains under your control. You can manage or delete local records through the available application features, subject to any backups or exported copies you have created.
8. Data Security
We take reasonable measures to protect information under our control against unauthorized access, loss, misuse, or disclosure.
However, no website, computer application, or method of electronic storage or transmission can be guaranteed to be completely secure.
You should use appropriate security measures on your computer and maintain regular backups of important business data.
9. International Data Transfers
Our service providers may process or store information in countries other than your country of residence.
Where applicable, such processing is subject to the service providers' privacy practices and relevant data protection requirements.
10. Children's Privacy
BuildMasterCRM is intended for business use and is not directed at children.
We do not knowingly collect personal information directly from children through our website for purposes unrelated to the operation of our services. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our software, website, service providers, or legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically.
BuildMasterCRM
Email: dealitem2020@gmail.com
Business Location: Nova Scotia, Canada